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I have a good friend who is involved in this scheme to sell products for this company. She is a good soul and just trying to make a living so I purchase two different products from her. Neither worked as advertised so I asked that one be dropped. The cost was quite...
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1.7
I didn't like
  • Business ethics
  • Poor refund policy
  • Being sold an item that does not work
#1176738
I feel like I've been DUPED. I bought this product at a fund raiser and specifically said - I don't like MLM's - DO NOT PUT ME ON AUTO-SHIP - or I'll flip out. And so "she" promised she would not. Low and behold a month later and I receive an auto-shipped item - no...
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NeriumInternational
NeriumInternational
Nerium International Verified Representative

Hello. We're sorry for this experience and want to help resolve it for you. Please call us at 1-855-463-7486 (8am - 8pm M - F) or email us at support@Nerium.com.

h.kitchener
h.kitchener

Your mistake was in using a credit/debit card and, worse at a fundraiser instead of cash.

2.1
#1165668
My dear friend joined this company so I bought a skin care set from her. I hated the products as they were tight and drying on my face like GLUE. I returned the set to her with agreement she could pay me back and CANCELLED my auto ship. Guess what? It sent anyway!!!!...
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NeriumInternational
NeriumInternational
Nerium International Verified Representative

We're sorry for this experience. Please contact us at socialmedia@nerium.com with your account information so we can help with this situation.

1.0
#1164529
I bought some items at a bizarre and specifically told them NOT to put me on an auto ship program. They assured me that I would not be placed on the auto ship program. Well, guess what? Just got charged again and sent an email that said my auto ship was on the way. I...
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NeriumInternational
NeriumInternational
Nerium International Verified Representative

Hello and thank you for being a Nerium customer. We're sorry for this experience with your orders and would like some more information about your account so we can address thi...

2.7
I liked
  • Products
I didn't like
  • Customer service
#1155065
I have a love/hate relationship with Nerium. Customer service needs to get their act together and stay on the same page. Double charges happen all the time and it's annoying for my customers. Also don't like that nothing can be altered in " printed status" even though...
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NeriumInternational
NeriumInternational
Nerium International Verified Representative

So glad you're enjoying Nerium Night Cream and Illumaboost Brightening & Shield! Please email us at support@nerium.com for any specific issues with your customers so we can he...

#1142655
I was never pissed, I was driving and not paying enough attention.
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NeriumInternational
NeriumInternational
Nerium International Verified Representative

We understand. If you have more concerns you'd like for us to address, please email us at support@nerium.com, or call us back at your convenience at 1-855-463-7486. If you'd a...

5.0
#1134821
Driving so call me back
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NeriumInternational
NeriumInternational
Nerium International Verified Representative

Thank you for trying Nerium products. Please give us a call at 1-855-463-7486 at your earliest convenience so the we can learn more about your experience with this product. Ne...

1.0
#1131128
Nerium is “patented” “one of a kind” do they say that the orleandor plant is poisonous!!!! Oh but there’s so many poisonous plants that we use like aloe Vera??? Ok that’s just stupid. They say you don’t need to know anything about the products that you are the message...
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NeriumInternational
NeriumInternational
Nerium International Verified Representative

Nerium ingredients are completely safe and patented. We'll be happy to share more information with you through email so that you have all the information you need. Please emai...

NeriumInternational
NeriumInternational
Nerium International Verified Representative

There are different ingredients in Nerium's skincare and wellness products. The patented blend of aloe vera and nerium oleander in our NeriumAD formula line is not poisonous H...

1.0
#1130952
I signed up with Nerium International as a brand partner. I was promised I’d make my $500 back and more in a couple weeks, I would earn my IPad in no time, and that I would get a free trip to their trainings across the country to “grow” my business and learn from all...
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NeriumInternational
NeriumInternational
Nerium International Verified Representative

Nerium International does not guarantee any level of income for any Brand Partner. The actual income of Nerium Brand Partners varies depending on each Brand Partner’s skill, e...

1.0
#1130947
Untruthfulness from the get go on getting product from a SHADY “Brand Partner”. Got the powder from the rep, paid cash, was never set up in the system- 2 weeks later 3 of us were told we were being setup in the system for more product - didn’t happen. Received it a...
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NeriumInternational
NeriumInternational
Nerium International Verified Representative

Please give us a call at 1-855-463-7486 at your earliest convenience so we can get more information on the partner you purchased from. Nerium Support is open Monday through Fr...

NeriumInternational
NeriumInternational
Nerium International Verified Representative

We'd like to know more about your specific situation. Please contact us through private message on Facebook (https://www.facebook.com/NeriumIntl/) or call us at 1-855-463-7486...

#1123804