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I have never signed up for newsletters from Nerium International but keep on receiving it. When I clicked on "unsubscribe" it took me to a web page where I have to sign in with a username and password which I obviously don't have. I am not at all interested in signing...
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I didn't like
  • Being sent unwanted emails
#1351239
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Nerium International - Cancle my order

I lost my father ..my home and my job ..cant afford it ..s o please dont send me or charge my account again .....ty for your product & all
4.5
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1335391
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Nerium International - Sending wrong products

I have on more than one occasion received the wrong products. I now have 5 night time creams and no daytime. Not impressed. Please forward info on how t cancel my order.
#1334810
I am a Nerium Brand Partner. I've been sharing Nerium for 2 1/2 yrs. It is Not a pyramid scheme. Never had a real break out with customers, unless their skin needed to purge a few days. That was only 2 out of 80+ customers. I don't believe a word of that other review,...
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Anonymous
Neriumnonsense

This is a complaint website (Pissedconsumer.com) . It is not for apple polishing or free advertising. Since you represent the company, you are violating the purpose and provis...

5.0
#1324178
I find the customer service for this company is awful. And the shipping department. It takes too long for them to process and ship your product out. I also find the containers are not fill correctly. I bought the lotion and my container is only fill half way. I think...
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1.4
I liked
  • Sales associate
I didn't like
  • Customer service
#1297652
Every time I have contacted nerium I have had the worst experience. I called last February to cancel my auto ship since I am a military member and wouldn’t be home for 4 months. Well today $144 came out of my account and I called to see why my shipment wasn’t canceled....
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NeriumInternational
NeriumInternational
Nerium International Verified Representative

Hello. We're sorry for this experience and want to help resolve it for you. Please call us at 1-855-463-7486 (8am - 8pm M - F) or email us at socialmedia@nerium.com.

NeriumInternational
NeriumInternational
Nerium International Verified Representative

Hello. We'd like to make this situation right for you. Please contact us at 1-855-463-7486 or email us at socialmedia@nerium.com so that we can help.

1.7
#1262621
I applied Medium for the first time. I was unable to leave the product on my skin overnight due to the overpowering and undesirable smell. It makes me so nauseated I have to remove it within the hour.
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NeriumInternational
NeriumInternational
Nerium International Verified Representative

Hello and thank you for your feedback regarding Nerium International products. We work hard to provide quality products with exclusive ingredients, so we're very sorry to hear...

#1247473
I called and was finally able to get a person on the phone. After many prompts I was able to get a real person. I was sent the product and I wanted to cancel. When I called in I was told to send it back and I did. Almost 1 1/2 months later no refund. I just called them...
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Anonymous
Sarah

It's interesting to hear this comment, as this has not been my experience. I have ad amazing results on my 60 year old skin. I recently received my updated passport and I coul...

NeriumInternational
NeriumInternational
Nerium International Verified Representative

Hello. We're sorry for this experience and want to help resolve it for you. Please call us at 1-855-463-7486 (8am - 8pm M - F) or email us at socialmedia@nerium.com.

#1240163
I cancelled auto shipping BUT they shipped & denied my cancellation & charged me return fees even though I refused order!!! I never joined, thought I'd try for a while as so many greedy fraudulent companies out there & they proved they're just another one!
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NeriumInternational
NeriumInternational
Nerium International Verified Representative

We're sorry for any misunderstanding. It's important to cancel the auto-order before the order is charged. There are no return fees when you return your order. We'd happy to d...

#1211716
Cancelled membership But next month got email that order was on way. Went back to account and cancelled again. Also called company, she said too late to cancel. Delivery was refused. Credit card billed so called Nerium. Deny receiving. Post Office printed out tracking,...
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NeriumInternational
NeriumInternational
Nerium International Verified Representative

Hi. We are very sorry for any misunderstanding about the return process. Your auto-order is charged every 30 days and it's important to call or email us at least 48 hours befo...

1.8
#1199541