Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
Turnaround Time
Value for money
1 comment

I order the gift set of night cream, day cream, and eye cream from my niece Frankkathy61@yahoo.com in the first of Dec. I got the gift set with two day creams and no night cream.

Got another set because Kathy Frank did not think it went thru so she did it again. I sent it back Dec 13 and was delivered to nerium on Dec16. Have been trying all this time to get a refund.

I will never order anything else from your company. I really liked the products but try to a credit has been awful.All I want is a creit to my credit care, have already been charged $14.83 for sending it back and late fee on my credit card.

Product or Service Mentioned: Nerium International Beauty Set.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $164.

I liked: Product.

Company wrote 1 public responses to the review from Jan 26, 2017.
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Nerium International Verified Representative

Please give us a call at 1-855-463-7486 at your earliest convenience so the we can learn more about the issue concern your refund. Nerium Support is open Monday through Friday 8am to 8pm CT. You can also email us at support@nerium.com, and we'll return your correspondence.

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