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2.2 Based on 44 reviews
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  • Customers like
    • Result 2
    • Results 1
    • Results you get from using the night cream 1
  • Customers don't like
    • Business ethics 6
    • Offering refund 5
    • Defective merchandise 4
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I had been paying for Nerium day and night cream consistently for two years. While on vacation, I lost my credit card and then had to report it and wait for a new one. Nerium stopped my order so I called. I gave them the new credit card number and they told me instead of my regular $90 payment, it would now be $140 each month. I couldn't believe it so asked for a manager who's name was Christopher. He agreed with me that it was not right... Read more

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Nerium sucks. The are not honest with their clints.

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I returned the products three months ago with a tracking number and because i missed place the tracking number Nerium has refused to pay me back $200.00. The creams were never opened and i even bought insurance when i was mailing it back, but because i missed place my tracking number Nerium has refused to refund the money back.

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I LOVE the HTC supplement. It helps with my thinking and mood. It's great stuff. BUT my complaint is the bad customer service. Every time I try to order, it automatically puts me on autodelivery. I get no emails or warning that they're going to debit my account $70. They just do the debit. When I called customer service, they tried to blame it on me: that I didn't unclick some box to stop autodelivery. It was money I needed for the rest... Read more

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My friend was selling this, she looked great, her skin looked really nice so it appeared that the products were working - but her face was getting numb. She researched the ingredients, she was putting poison on her face. I do not have it handy to list, but she looked up the info on all of the ingredients, it was poison. Her face started to feel numb, the person she signed up with argued with her, and she finally just got out of selling... Read more

Was this review helpful? 5 4

I use ALL of their products and they are Amazing. It's the only product with science backing it up. It's natural and does not have any chemicals, additives or preservatives including gluten and paraben. The product really works. The company is super generous I'm getting my products for FREE. It s really annoying to hear and see all these negative reviews from the competition and haters! Research before you speak! This company has had 1... Read more

Was this review helpful? 1 3

Had some light bags under my eyes so decided to try it since the salesperson was a friend. Told her from the get go I didn't want it every month and she said she would put a hold on my account. Tried it for over a month and didn't have good results. Complained to the sales person and she said it was because I was putting moisturizer on my skin so I stopped. Still didn't work. Then I got another shipment so she gave me the money back and I... Read more

Was this review helpful? 7 1

I have been using this product for over a year now. The results have been fantastic! I've noticed a difference in my skin after a few days. It appeared to be firmer, softer, and my skin tone was more even. I also noticed my pores are clean whereas before they were always clogged. I've never gotten a rash from this product. I think the people who have gotten rashes just have sensitive skin. Creams work differently for everyone. I have phoned... Read more

Was this review helpful? 1 5

I received a call from my credit card company. Someone charged over 600.00$ to my card buying from your company. I have no idea what for. I have never bought from your company. I did not authorize anyone to use my card. I am very upset as now my account has been frozen and I have no credit card.Do you not have a control against this type of action? It would be nice if the purchaser was arrested for hacking my account. I would like to be... Read more

Was this review helpful? 3 0

Nerium International somehow got my credit card information and placed five charges on it even though I've never bought a thing from them and never heard of them until these charges appeared. I had to make a fraud report to my credit card company and am being issued a new credit card. Notice to Nerium ... I will not be paying these charges ... they have been reported. I ordered items from Paula's Choice web site initially and you started billing... Read more

Was this review helpful? 3 1
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