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My friend just got a text message saying that she spent 1000 usd, and then again 700 usd on nerium cosmetics. As a Korean, my friend has never heard of the company.

I think that was a fraudulent charge on her credit card. I still want to know how her credit card info leaked and why did the info thief or whoever that is used the card to spend money from this cosmetic brand. By searching for the solutions, I kind of felt that there were numerous incidents just like my friend's that particularly are linked to this company.

My question is: has anyone got a refund or stopped the company charging you?

What is the best solution to get out of the situation?

Reason of review: Pricing issue.

Location: Ansan, Kyonggi-Do

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Jenae Wbw

If you've noticed an unauthorized charge from any company on your card, please contact your financial institution first to report. You can learn more about Nerium International at nerium.com, or call us in the U.S. at +1-855-463-7486.

Guest

Report it to your credit card company. I had the same thing happen to me and luckily my credit card company contacted me about it. They also tried to charge me $187.00

Guest

ya im a guy and they charged my visa 187.00 somehow and i def didnt buy any cosmetics

Guest

Nerium is a legit company. Get her to call the support number from their website and they will be able to trace who made the purchase and where it was shipped.

If it hasn't been shipped yet, they might be able to stop it.

That being said, it is probably the credit cards fraud department that will need to refund the money. The question is where did her credit card number get exposed for someone to use it on the purchase?

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